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Simple pricing for
AI-driven transformation.
Choose the subscription model that matches your operating model, then extend it with add-ons, accelerators, and support designed around measurable outcomes.
Choose the plan that matches your work.
Prices are per user per month, billed annually. Concurrent users are determined as total unique logins within any 12-hour period.
HyperAutomation Cloud
End-to-end solution bundle with the Eccentex HyperAutomation Cloud capabilities most teams need.
- Dynamic Case Management and Process Automation
- Embedded Eccentex AI Services included
- Enterprise work orchestration and analytics foundation
Dynamic Case Management
Enterprise edition for adaptive case management and better customer experiences.
- Unite people, processes, content, and systems
- Automate enterprise case workflows
- Improve customer and employee experiences
Intelligent Work Automation
Capture, classify, prioritize, and distribute work across the enterprise.
- Automated work-item routing
- SLA-aware prioritization
- Omnichannel operating model
Advanced Email Automation
Enterprise edition for inbound email capture, triage, distribution, and automation.
- Email classification and routing
- Business-unit distribution
- Automation for high-volume queues
Smart Knowledge Base
Customer service edition for a fully integrated knowledge management solution.
- Capture and develop knowledge
- Share answers across teams
- Support self-service experiences
Business Intelligence
Standard edition for connecting business process data with engagement data.
- Dashboards and reporting
- Performance insights and KPIs
- Real-time engagement visibility
Get a customer quote that fits your individual needs.
For service leaders, financial services teams, and public sector agencies, Eccentex can shape licensing, add-ons, accelerators, and support around the outcomes you need to reach.
Discover opportunities
Design the right solution
Deploy with confidence
Deliver measurable impact
Extend the power of Eccentex.
Add new features or expand existing capabilities to create a personalized experience that works for your organization.
Business Intelligence
Advanced reporting, dashboarding, predictive analytics, and business insight.
Eccentex AI Services
AI for customer engagement, process automation, and knowledge-worker assistance.
Advanced Cloud Options
Disaster recovery, hot standby, storage, and industry-specific security options.
Barcode Recognition
Scan multi-page documents into cases or separate high-volume packets with barcodes.
OCR and ICR
Convert forms and images into searchable content, read handwriting, and auto-index.
Solution Accelerators
Implement quickly with out-of-the-box capabilities for verticals and use cases.
Start with your capabilities and vision.
The first step in digital transformation is understanding your current operations and the outcomes you want to reach.